Return & Exchange Policy

Returns & Exchanges

At KanthaIndia, every piece is handcrafted — block printed and handwoven by skilled artisans. We take great care in ensuring each order reaches you in perfect condition.

For Indian Orders

We offer exchanges within 7 days of delivery — for size issues, or if you receive a defective or incorrect item.

We do not offer refunds on change-of-mind returns; you can receive store credit instead.

To initiate an exchange, email us at care.kanthaindia@gmail.com with your order number and a photo of the item.

Please note:

• Items must be unworn, unwashed, and in original packaging with tags intact.
• Sale items, customised pieces, short kurtis, short tops, fabrics, plus size, Chanderi silk, Chikankari, Jamdani sets and other Made-to-Order pieces are not eligible for exchange.
• Exchange is not accepted for reasons of personal preference — not liking the material, or ordering the wrong size or colour. Please read the product description and all photos carefully before ordering, or call us if you need more details.
• Our products are handmade, so slight variations in colour and finish are natural. Colours may also appear slightly different depending on your screen; a colour variation of 10–15% is not grounds for exchange.
• COD orders are eligible for exchange or store credit only.

For International Orders

We do not accept returns or exchanges on international orders. Additional import duties may apply as set by the destination country's customs authority; these are not charged by us. Textiles typically do not attract import duty.

Damaged or Incorrect Items

Please inspect your order upon delivery — an unboxing video is strongly recommended in case of any disputes — and contact us at care.kanthaindia@gmail.com with photos. We'll make it right.

Purchases made from the Sale section are not eligible for any return or exchange. All sale, discounted, coupon, and gift-voucher purchases are non-returnable, non-refundable, and non-exchangeable.