Refund Policy
Returns & Exchanges
At Kantha India, every piece is handcrafted — block printed and handwoven by skilled artisans. We take great care in ensuring each order reaches you in perfect condition.
For Indian Orders
We offer exchanges within 7 days of delivery — for size issues, or if you receive a defective or incorrect item.
We do not offer refunds on change-of-mind returns, you can get store credit for the same.
To initiate an exchange, email us at care.kanthaindia@gmail.com with your order number and a photo of the item to process the same.
Please note:
- Items must be unworn, unwashed, and in original packaging with tags intact
- Sale items, customised pieces, short kurtis, short tops, fabrics, and made-to-order pieces are not eligible for exchange
- COD orders are eligible for exchange or store credit only
- Colour variations of 10–15% due to screen resolution and lighting are inherent to handcrafted textiles and are not grounds for exchange.
For International Orders
We do not accept returns or exchange for the same.
Cancellations
Orders can be cancelled within 24 hours of placing them, before dispatch. Once shipped, cancellations are not possible. Email us at care.kanthaindia@gmail.com to cancel.
Damaged or Incorrect Items
Please inspect your order upon delivery (an unboxing video is recommended/mandatory incase of any disputes) and contact us within 48 hours at care.kanthaindia@gmail.com with photos. We'll make it right — no questions asked.
- Purchase made from SALE section are not eligible for any kind of return or exchange. All the sale, discounted, brought with a coupon and gift voucher purchases are non returnable, non refundable & non exchangeable.
Still have a question?
We typically respond within 24 hours on business days.